To maintain a chocolate's quality, it must be kept within a certain temperature range (13 - 22 degrees C) and insulated from vibration over time. Although we try our utmost best to prepare chocolates for travel by using insulated boxes, padding, insulation and ice packs, the quality of the chocolates may be affected during shipping.

Currently, we only ship within Australia.

They are only shipped on Mondays so they can be delivered within the working week.

We use Australia Post’s Express Post service. The temperature for fine chocolates is between 13 -22 °C so refrigerated couriers are too cold.

Shipping takes 3-4 business days, depending on where you live. Please note, during peak times, such as Christmas, shipping takes longer.

The shipping costs are as follows: ​ 1 to 2 boxes: $12 3 boxes: $18 4 or more boxes / Deluxe Selection: Free

We can guarantee that when your chocolates were sent, they were in excellent condition.  We have tried our best to protect your products during shipping, and we truly are sorry they were damaged.